Its remote location.

Very very helpful staff, luxury hotel with pretty good restaurant. A great selection of excellent food at breakfast time. Very peaceful overall experience.

The room was large with a balcony included...

our stay at the hotel in oiartzun was incredible. the location, stunning views of the pyrenees, made for a memorable experience. the delicious breakfast and dinner, accompanied by a bottle of local wine, were highlights. the spacious room and nice bathroom added to the comfort and enjoyment.

Disappointing dinner at the restaurant.

My double room was available with a mini fridge bar, air conditioner, and a TV.

the hotel was good quality and the location was perfect just next door to san sebastian and the very pleasing town of honderribia as well as the hillside above san sebastian. although the whole experience was peaceful, the bed in our room was too hard. the stuff where all lively and excellant. loved our stay.

Nestled in the midst of gorgeous mountains, this hotel offers breathtaking views and fresh air despite being close to the highway. The charming gardens and orchards provide fresh produce for delicious breakfasts, and the helpful staff adds to the overall pleasant experience. Rooms are clean and comfortable, with well-kept bathrooms and numerous facilities.

Some guests may find the noise level to be an issue and affect their relaxation time.

Really nice hotel just outside San Sebstian. Fantastic 3meal dinner for 20 eur including wine. We strongly recommend this place.

The friendliness of the hotel staff, the quality of the food for dinner and breakfast and the wonderful location and views.

The comfort of the rooms could be improved, E.G. adding an armchair, some more light, etc. It is such a beautiful building and location that some more detail in the decoration will provide the finishing touch. Why not a swimming pool in all the available space in the garden? And some grazing animals - taking care of all the grass? There was quite some noise in the evening/night by late clients talking loudly and closing very hard their room doors.

Astonishing breakfast with bacon and great coffee, for example - well worth the money. Location really close to Close enough to San Sebastián, stunning mountains and San Sebastian and the very pleasing town of Honderribia.

Our romantic escape at this hotel was amazing. We loved the peaceful location with stunning views from our room. The breakfast was delicious especially the freshly squeezed orange juice. We also enjoyed the bar outside with a great selection of drinks.

We could hear our neighbors and the noise from the party tent kept us up until 2 in the morning. The hygiene of the bathroom could have been better as there was dirt in the sink and no soap to wash our hands upon arrival.

I have stayed at this hotel many times now and it is the best hotel experience I have ever had. Staff are excellent and the and thank all for making my stays there memorable.

The rooms were lovely and the staff were extremely helpful at all times.

It was difficult to find and not well signposted.

We had a truly memorable stay at this charming hotel. The warm and friendly atmosphere immediately made us feel at home. The spacious and comfortable room provided us with a peaceful retreat. The restaurant was a highlight, offering delicious food and an extensive wine selection. The location, while quiet, was conveniently close to San Sebastian. Despite a few minor drawbacks, we highly recommend this hotel.

The location was great, nestled in the mountains with beautiful views all around and close to the border. The room was spacious and clean with an excellent breakfast. Also, the hotel had a warm and welcoming atmosphere.

Our experience was ruined by the terrible Christmas meal which was dry and tasteless. Additionally, the restaurant lacked any festive ambiance. Lastly, although the staff was friendly and helpful throughout our stay, we were disappointed with the lack of attention given to the preparation and quality of the Christmas meal.

It was a lovely peaceful and relaxing setting. The woman at reception(forgive me I forget her name) was absolutely wonderful- professional, knowledgeable, extremely accommodating, hard working and quite simply Lovely!

Aside from being a little difficult to find I cannot say anything negative.